Frequently Asked Questions

Frequently Asked Questions - Answers to the most commonly asked questions.


Using the Interface - Understand how to navigate and use the client interface.
Setting Up Your Hardware - Securely configure routers and firewalls to work in harmony with your FTP server.
General Setup - Get your FTP server up and running with maximum security and minimum effort.
Using Groups - How groups effect their users.
Using Credits - A few ideas on how credits can help.
Using SSL - Use 256-bit encryption to protect login details and data.
Creating an Anonymous Account - How to setup an anonymous account.
Editing INI Files - Externally edit the FTP server settings.
Important Security Considerations - Tips and suggestions on how to protect your FTP server and its users.
Setting Up Your FTP Client - Ensure your FTP client is able to upload and download files correctly.


Status - General server activity.
Activity - Graphical representation of current and past activity.
Sessions - Monitor and control past and current sessions.
Logs - Search server and user logs.


Connect - Setup connections to local or remote FTP services.
Admin - Admin security, startup options, log management.
FTP - Ports, SSL / TLS, server operation, general restrictions.
Users and Groups - User, password, folders, access rights.
Messages - Edit FTP protocol replies.
SSL Certificates - Manage SSL certificates.
License - Change and view your current license status.
Tools - Import from previous version, check for updates.

End User License Agreement and Credits

End User License Agreement - Terms and conditions of use.
Credits - Acknowledgements to third party organizations.


Update History - View version updates and newly added features.
Social Media and Mailing Lists - Receive important software update announcements and news.

We are continually adding new information to these pages and so if you have any suggestions that may help other users, please don't hesitate to Contact Us.